Frequently Asked Questions




How old does my puppy have to be?

There is not an age restriction as long as your puppy has had their first 2 sets of puppy shots (usually 12weeks).


My dog isn’t spayed/neutered can they still come?

Yes! We do not associate our dogs so that is not a problem!


How often should my dog come to for grooming?

All breeds are different! The standard is between 6 to 8 weeks. However may of our dogs are come to see us every 4 weeks! Contact us about our Frequent Grooming Plan!


What is Kennel Cough?

Kennel cough is a fairly common ailment in dogs. People tend to associate it with dogs who have recently been boarded (or “kenneled”). However, your dog could contract kennel cough anywhere they come into contact with other dogs; such as, the Groomer, the Veterinarian’s office, in dog obedience class, at a dog show or any other dog related event. Any time your dog is in the vicinity of an infected dog, the potential exists for infection. Kennel cough is caused by an airborne virus, which is highly contagious. The incubation period is about 7-10 days, meaning your dog will not display symptoms of illness for about 7-10 days following exposure to the virus.


How do I prevent my dog from getting kennel cough?

Vaccinating your dog with the Bordetella vaccine can help reduce their risk. However, be aware that your dog can still contract the Kennel Cough virus even if he or she has been vaccinated. There are many strains and mutations of the virus, making it a hit or miss whether the vaccine used on your dog will be the right one for the strain with which your dog comes in contact with. This is similar to the “flu shot” for people; each year a vaccine is developed based on which strain(s) are suspected to be most prevalent.

Simply put, having the flu shot does not guarantee you won’t get the flu and when your dog has a Bordetella vaccination it doesn’t guaranteed he or she won’t get kennel cough. A strong immune system is best defense against viruses. This is why several dogs could be exposed to the kennel cough virus but only one may actually contract it. It may be beneficial to provide your dog with immune boosting supplements on a regular basis. Check with your local pet store or veterinarian on supplements that will aid in boosting your dog’s immune system. Unfortunately, due to the 7 to 10-day incubation period, dogs may come into and leave our care before ever showing symptoms, exposing other dogs to the virus. Unfortunately, Kennel Cough is one of the risks of dog socialization.


How do I know my dog has Kennel Cough?

The most common symptom of Kennel Cough is a cough that sounds as if there is something stuck or caught in the dog’s throat. One way you can “test” for Kennel Cough is to press the throat gently, right in the collar area. If the dog has Kennel Cough, this will probably trigger some coughing. Other triggers include, exercise, drinking water and change of temperature. Other symptoms could include sneezing and conjunctivitis. Most dogs with kennel cough will act normal except for the cough and will have a normal appetite. It is also important to note that the Bordetella vaccine can cause sneezing and coughing for several days, just as the flu shots will sometimes give humans flu symptoms.


What do I do if my dog gets Kennel Cough?

Kennel cough generally will be gone in seven to ten days. In some cases, an antibiotic is warranted. Contact your veterinarian for their recommended treatment plan.



All dogs need to come visit us with a collar and a leash if possible


Grooming Hours

Monday to Saturday: 8:30 am – 5:00 pm
Sunday: 10:00 am – 4:00 pm

Business Address

575 Main Street, Unit 3
Dartmouth, NS B2W 6A4
(Intersection of Forest Hills Parkway and Main St.)

Call Us: (902) 405-3647

(PS - Our phones are staffed until 9pm for the purpose of setting appointments.)

Email Us: [email protected]

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